1. What is National Casino?
National Casino is an online entertainment platform offering real money slots, table games, and live dealer experiences. It focuses on providing secure, fast, and responsible gaming for adult players.
2. Is National Casino licensed?
Yes. National Casino operates under a Curacao eGaming license, ensuring compliance with international laws for fairness and responsible gambling.
3. Who can register at National Casino?
Players who are at least 18 years old, or meet the legal gambling age in their jurisdiction, may join if their region is not restricted.
4. How do I create an account?
Click the Sign Up button, complete the registration form, choose a preferred currency, and verify your email to activate your account.
5. What games are available?
National Casino offers thousands of slots, blackjack, roulette, baccarat, poker, and live dealer games from reputable software providers.
6. Are the games fair?
Yes. All games use certified RNGs (Random Number Generators) and are regularly tested by independent agencies to ensure fairness.
7. How do I deposit funds?
Log in, go to the cashier, select your payment option, enter the amount, and confirm. Deposits are typically processed instantly.
8. What payment methods are supported?
National Casino supports Visa, Mastercard, Skrill, Neteller, Jeton, cryptocurrencies, and regional payment solutions depending on the player’s country.
9. Is there a minimum deposit?
Yes. The minimum deposit varies based on the payment method and is shown in the cashier before confirming the transaction.
10. How do I withdraw winnings?
Go to the cashier, choose Withdraw, select your method, enter the amount, and confirm. Verification may be required before payout.
11. How long do withdrawals take?
Most withdrawals are processed within 24 hours. Bank transfers and certain methods may take longer depending on the provider.
12. Are there fees for transactions?
National Casino does not charge internal fees, but third-party payment providers may apply their own processing costs.
13. How do bonuses work?
Bonuses can be credited automatically or activated manually. Each promotion includes specific wagering conditions and validity periods.
14. What are wagering requirements?
Wagering requirements specify how many times the bonus funds must be wagered before they can be withdrawn. Terms vary by offer.
15. Can I open more than one account?
No. Only one account per player, household, IP address, or device is permitted. Duplicate accounts may be closed and bonuses forfeited.
16. Is my data secure?
Yes. National Casino uses SSL encryption and strong data protection measures to ensure all player information remains safe.
17. What should I do if I forget my password?
Click the Forgot Password link on the login page and follow the instructions sent to your registered email address.
18. How can I contact customer support?
You can reach customer support via live chat, email, or the contact form available on the official National Casino website.
19. Can I play on mobile devices?
Yes. The platform is fully optimized for iOS and Android browsers, providing a smooth mobile experience without app installation.
20. How can I close my account?
To close or suspend your account, contact the support team and request account deactivation or a responsible gaming break period.
