National Casino Terms & Conditions

These Terms and Conditions govern access to and use of National Casino by customers in Australia. They explain the rules that apply when you browse the website, create an account, deposit funds, play games, claim promotional offers or request a withdrawal.

Please read these Terms carefully before using National Casino. By registering an account or continuing to use the services, you confirm that you understand and agree to be bound by these Terms, together with any applicable game rules, promotional conditions and other policies displayed on the website.

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Agreement to These Terms

These Terms form a binding agreement between you and National Casino regarding your use of the website and its available services. If you do not accept any part of them, you must not register, deposit funds or play for real money.

Game-specific rules, promotion terms and other notices may apply in addition to these Terms. Where a specific rule conflicts with a general provision, the specific rule will apply to the relevant activity. You are responsible for reviewing the current version before using the service.

Who May Use the Service

National Casino is available only to individuals who are at least 18 years old and are permitted to access online gambling services under the laws applicable to them. By opening an account, you confirm that you meet the minimum age requirement and that the information provided by you is accurate.

You must not use the website if gambling is restricted or unlawful in your location. National Casino may take reasonable steps to identify a user's location, age or eligibility. If you are under 18, you must leave the website and must not attempt to create or use an account.

Opening Your Account

Only one personal account may be created for each customer unless National Casino gives written permission for an exception. Registration details must be complete, current and truthful. You must update your information if it changes, particularly your name, address, payment details or contact information.

• Your account is personal to you and must not be transferred, sold or shared.
• You are responsible for keeping your login credentials confidential.
• All activity carried out through your account may be treated as activity authorised by you unless you notify National Casino promptly of unauthorised access.
• You must not register on behalf of another person or use another customer's account.

National Casino may refuse an application where it cannot establish eligibility, complete required checks or reasonably protect the integrity of the service.

Identity and Compliance Checks

National Casino may request documents or information to confirm your identity, age, address, source of funds or ownership of a payment method. These checks help protect customers, prevent fraud and support the safe operation of the platform.

Requested documents must be genuine, readable and current. You must provide them within a reasonable period. Until checks are completed, National Casino may restrict deposits, gameplay, bonuses or withdrawals. Deliberately false, altered or misleading documents may result in account closure and other appropriate action.

Funding Your Account

Deposits must be made using a payment method held in your own name or one that you are authorised to use. National Casino does not accept deposits made for the purpose of funding another person's account. You should check the payment amount carefully before confirming a transaction.

Funds are generally credited after the payment provider confirms the transaction. National Casino is not responsible for delays, reversals, declined payments or charges imposed by banks and payment providers. You must not use a payment method connected with fraud, unauthorised activity or unlawful funds.

Deposited funds are intended for participation in the services and must not be used to test payment instruments, move funds between customers or circumvent promotional restrictions.

Receiving Withdrawals

You may request a withdrawal of eligible funds through the methods made available on the website. National Casino may require identity, payment and compliance checks before approving a withdrawal. A withdrawal can be delayed or held while those checks are completed.

Withdrawals will normally be returned through an appropriate payment method connected to you. If that is not possible, National Casino may request alternative details or further information. Any transaction fees, minimum limits or processing conditions shown at the time of the request will apply.

Before requesting payment, you should review your account balance, wagering obligations and any applicable bonus conditions. National Casino may cancel or adjust transactions linked to an error, fraud, duplicate credit or breach of these Terms.

Promotional Offers

Bonuses, free spins, rewards and other promotions are subject to the specific terms displayed with each offer. Those terms may include eligibility rules, time limits, qualifying deposits, game restrictions, wagering requirements, maximum winnings or withdrawal conditions.

• Only one promotion may be available per customer, household, device or payment method where the offer terms say so.
• A bonus must not be claimed through misleading activity or by creating multiple accounts.
• Unused promotional credits may expire when the stated period ends.
• National Casino may correct an obvious promotional error and may remove benefits obtained through abuse or technical failure.

You should understand the complete conditions of an offer before accepting it. If the offer terms are unclear, do not use the promotion until you have obtained clarification.

Using the Website Properly

You agree to use National Casino for personal entertainment and in accordance with these Terms, applicable law and the instructions displayed on the website. You must provide accurate information, maintain the security of your account and cooperate with reasonable verification requests.

Games should be used fairly and with a stable connection and compatible device. You are responsible for checking that your equipment, software and internet access are suitable. National Casino does not guarantee uninterrupted access, error-free operation or continuous availability of every game or feature.

Activities That Are Not Allowed

The following conduct is prohibited:

• Using another person's account, payment method or identity.
• Attempting to bypass age, location, security or verification controls.
• Using bots, automated software, scripts or tools intended to influence gameplay or website operation.
• Exploiting software faults, pricing mistakes, technical weaknesses or promotional loopholes.
• Engaging in fraud, money laundering, collusion, chargeback abuse or other dishonest conduct.
• Interfering with the website, introducing harmful code or attempting unauthorised access.
• Using the service for commercial purposes or allowing another person to play through your account.

Where prohibited activity is suspected, National Casino may investigate, restrict access, cancel affected transactions and take other steps permitted by these Terms and applicable law.

Ownership of Website Material

National Casino, its suppliers or its licensors retain rights in the website, software, branding, text, graphics, interfaces and other content unless stated otherwise. You receive a limited, personal and non-transferable permission to access the service for its intended purpose.

You must not copy, reproduce, modify, publish, distribute, reverse engineer, commercially exploit or create derivative material from the website without prior written permission. Nothing in these Terms transfers ownership of National Casino intellectual property to you.

Limits of Responsibility

National Casino aims to provide a reliable service but cannot promise that the website will always be available, secure, accurate or free from technical interruptions. Internet connections, devices, payment providers and third-party services may affect your experience.

To the extent permitted by applicable law, National Casino is not responsible for losses caused by your failure to protect account credentials, inaccurate information, unsuitable equipment, unauthorised access resulting from your conduct or events outside reasonable control. Nothing in these Terms excludes rights or remedies that cannot lawfully be excluded.

You should keep records of important transactions and contact National Casino promptly if you identify an error or security concern.

When Access May Be Restricted

National Casino may suspend, limit or close an account where necessary to protect customers, investigate suspected misconduct, complete verification, address payment concerns or enforce these Terms. Access may also be restricted where the service cannot reasonably be provided to you.

During a review, deposits, gameplay, bonuses or withdrawals may be temporarily unavailable. If an account is closed, National Casino will determine the treatment of any remaining balance in accordance with these Terms, the outcome of relevant checks and applicable requirements. Funds linked to fraud or other prohibited conduct may be withheld where permitted.

Handling Personal Information

National Casino collects and uses personal information to operate accounts, process transactions, provide customer support, conduct verification, maintain security and meet applicable obligations. Information may be shared with service providers and payment partners where necessary for these purposes.

Personal information should be accurate and kept current. The website's privacy information explains how data is collected, stored, used and protected, as well as any available choices concerning personal information. You should review that information before registering.

Gambling Responsibly

Gambling should remain an enjoyable leisure activity, not a way to solve financial difficulties or recover losses. Set limits that suit your circumstances and never gamble with money needed for essential expenses. You should also avoid gambling when distressed, impaired or under pressure from others.

• Decide how much time and money you can afford before you start.
• Take regular breaks and avoid chasing losses.
• Do not borrow money or use credit to continue gambling.
• Consider account limits, temporary breaks or self-exclusion tools where available.
• Seek independent support if gambling is becoming difficult to control.

National Casino may apply safer gambling measures, including limits or account restrictions, where appropriate. A customer who believes gambling is no longer manageable should stop using the service and request assistance.

Changes to These Conditions

National Casino may update these Terms to reflect changes to the service, security practices, promotional arrangements or applicable requirements. The updated version will be made available on the website and will show the date of its latest revision where appropriate.

Changes will apply from the stated effective date. If you continue to use National Casino after that date, your use will be subject to the revised Terms. If you do not agree with an update, you must stop using the service and may contact National Casino about closing your account.

How to Contact National Casino

For questions about these Terms, account access, verification, payments, withdrawals, promotions or responsible gambling options, contact National Casino at [email protected]. Please provide enough information for your request to be understood, but do not send passwords or unnecessary sensitive information.

These Terms are intended to be read together with the other policies and conditions published by National Casino. If you need clarification before using the service, seek it before registering or making a deposit.

Last updated: 3 September 2026